Soft Skills Training
TRAINING & DEVELOPMENT IN SOFT SKILLS AREA
Soft skills also known as power skills are basically the psychosocial skills. The emerging technologies like AI are reshaping the canvass of business in today’s world and the demand of employees equipped with key soft skills has increased considerably in the present dynamic business environment.
Excellence Realm is equipped to provide soft skills training to Corporate executives as well as students from colleges/ Institutions in the following areas;
- Team Building & Team Work; (with outdoor exercises).
(For Middle level/Frontline executives).
Duration: One day (09:30 AM to 05:30 PM) with lunch and tea breaks.
Brief outline:
- Building blocks of high performance team.
- Critical characteristics & key attributes of result based teams that drive business results.
- Simple techniques for creating cohesive work teams
- Inspiring others in the team to reach high and succeed.
- Empathic communication and power of emotions.
- Importance of teamwork over individual excellence.
- Importance of creativity & innovation and maintaining a balance between skills & challenges for team members to get desired results.
- Emotional intelligence (EQ).
(For Middle level/Frontline executives).
Duration: One day (09:30 AM to 05:30 PM) with lunch and tea breaks.
Brief outline:
- Key elements of emotional intelligence and its assessment.
- What can a leader do to improve his/her emotional intelligence.
- The impact of emotional intelligence on leaders’ behavior and decision making.
- Key steps to improve one’s emotional intelligence.
- Meaningful utilization of emotional intelligence in managing people dynamics effectively at workplace.
- Conflict resolution in workplace.
(For Middle/Frontline executives).
Duration: One day (09:30 AM to 05:30 PM) with lunch and tea breaks.
Brief outline:
- Identification of type of conflicts.
- Different styles of conflict management and their unique characteristics.
- Conflict resolution strategies and tips for applying those as per situations.
- Key conflict management skills necessary for leaders to lead & succeed.
- How to minimize conflicts at workplace?.
- Communication and Presentation Skills.
(For Middle level/Frontline executives).
Duration: One day (09:30 AM to 05:30 PM) with lunch and tea breaks
Brief outline:
- Communication process and communication barriers & overcoming communication barriers.
- Different types and levels of communication.
- Analysis of one’s current communication ability and tips for effective communication.
- Power of emotions in effective communication.
- Barriers to effective listening and tips to become an active & engaged listener.
- Techniques for creating effective and engaging presentations.
- Selection of the most suitable delivery method for a given situation.